Service
Continuity
Continuous operation of the plant requires a high reliability. Because of the increased need for operating without interruption, the focus has shifted on the service of corrective action (removing the defective and malfunctions components) and for preventive maintenance (prevention of production stop). In those industries where cooling is an important part of the production process, the total quality of service is an component of the industrial strategy.
Continues Quality
Our customers want to be assured of optimal refrigeration 365 days a year. Our trained service engineers know exactly how to do that. With short communication lines. With frequent inspections for safety and operational certainty. With quick and professional intervention. With specialized advice and technical support for your own specialists. With service contracts which can even include the complete administration of and the full responsibility for the refrigeration.
Total package
GEA Grenco's services can offer a complete service solution; high quality solutions based on our professional service concept. These solutions include the following benefits:
- Specialized knowledge in cold for each branch;
- Expertise in complex cooling systems;
- In depend of any specific manufacturer;
- Special skilled technicians;
- Periodic preventive service visits, according to an prescheduled agreement;
- Corrective service (follow-up after an error);
- Safety Supervision;
- Progress reports with a long-term perspective;
- The renovation of HCFCs and HFCs facilities in accordance with future requirements;
- Advice about and execution of environmental measures in relation to the phase-out of HCFCs
- Technical support from GEA Grenco's headquarters;
Service Level
As soon as a new installation has been fully tested and put into operation, the serviceteam of GEA Refrigeration will take over. Our service staff, available 24 hours a day, will begin with the necessary maintenance during the guarantee period via carefully established protocols. After this, service and maintenance take place periodically according to (contract) agreements. There are various options to choose from, up to and including an all-in contract. Key points here are maintenance sensitivity of the systems selected, preventive testing and extension of life span.
GEA Refrigeration has tailor-made contracts for:
- Corrective service: 365 days a year, 24 hours a day;
- Inspection service: according to guidelines, periodic checking of installations for safety and operational certainty;
- Preventive maintenance: periodic maintenance according to our maintenance guidelines;
- All-in service: completely taking over the maintenance of an installation;
- Partnership: collaboration with your own technical service;
- Remote monitoring: 24-hour surveillance using ICT technology.
Renting
If you are in an urgent need for refrigeration, but you do not have enough resources to buy a unit. It is possible to rent a cooling of GEA Grenco Køleteknik A/S. The following is a small selection of our NH3 Chile to rental. For HFC Chiller contact one of our regional offices.
Service Team
GEA Grenco has expanded its service team…
Once a new component has been installed and is operating, our service team takes over. Our service teams are operating by following strict our procedures. First there is an initial period in which we supply warranty service. After this period our team will perform maintenance and service on a regular interval base. The frequency of service and maintenance is depending on the type of component. Our well trained service teams are 24 hours a day available for support.
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Service Com.Ref
Service Manager Per. A. Pedersen
Tel.: 9649 4443 (direct)
Mobil 2175 0356
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Service Industry
Service ManagerJesper Pedersen
Tlf.: 8794 1211 (direkte)
Mobil 2175 2830 |
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The SJÆLLAND & ØERNE Region |
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Service
Region head Henrik Storm
Tel.: 4677 2063 (direct)
Mobil 2175 0308
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